Tuesday, 20 February 2007

Distance Selling Regulations 2000

Under the distance selling regulations 2000, you have the right to cancel your order for any item purchased on our website for a full refund. You are entitled to a seven day “cooling off” period from the date you receive the goods. This does not include any item which has been ordered to your specific bespoke requirements, including various non standard items. Should you wish to check if your item is non standard and bespoke to yourself before you place the order then please contact our sales department on 01205 363999.

To cancel an order you can email us or write to us (see contact page for details) within seven days of delivery of your items, quoting your order number and name. You must take reasonable care of the goods and must not use them. Goods must be returned to Doors & More or we can arrange collection for you at a cost of £100.00. Once the goods have arrived back at Doors & More we will issue a refund by cheque, providing the goods are in the same condition in which they were sent.

Doors and More - the Oak Door store with so much more

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